Service and support for quick help
The guarantee on entire function and use ability of the device amounts 2 years (by commercial application 1 year) beginning with the day of the delivery and corresponds to the legal regulations.
Impossibly of it is the wear-conditioned exchange of the accumulator. This exchange is defeated by a limited guarantee time of 6 months of the guarantee achievement. With improper use, opening the device by another company than Overo and effect of power, to damages to the device lead a repair is always liable for costs.
Attention! Supervision of push damages are indicated by shock watch!
Always send device in original packaging, otherwise the guarantee claim goes out!
The device needs no servicing with regulation-appropriate and material-appropriate use. Should there still be problems, please contact our customer service. Our Terms and Conditions remain valid.
Always send device completely (incl. battery charger, etc. ) in original packaging , otherwise the guarantee claim goes out!
Check main switch position, press P key.
Check Cable connections. Plug connector in the battery unit gets rid. Device was stored at too low temperatures (e.g. , at deficit degrees in the car). Temper device before use.
Caused by strong application, the noise issue of the hand piece can increase in the course of time. Nevertheless, this does not affect the function of the device.
At appropriate use (regular charging and unload by use) the accumulator can be pursued up to 4 years. Afterwards, we recommend an exchange.
Please use our service form and describe your probelm in detail. We will contact you as soon as possible.
With questions to the use or technical Support you turn to our office, you contact us by e-mail or by telephone
Mo – Fr: 08:00 – 12:00 Uhr
Appointments after arrangement
Telefon: +49 / 8349 / 976098
Please find above a first support at problems in our „question and answers“ area (FAQ)
If necessary, please send in the device in the original packaging always!
Please, these also keep for later.